The Labour Rights Defence Points (PDDL), The key advisory service on labour rights and duties in Barcelona, attended 3,783 people in 2024, 6.3% more than the previous year. In total, 4,065 individual sessions were held.

This municipal initiative, which began as a pilot experience in 2017, offers onsite attention in the city's 10 districts, as well as telephone advice and group sessions for organisations and workers who share casuistries such as migrants, people in need of work-life balance, workers who belong to labour groups such as domestic workers, riders, or people who work in the care sector.

The profile of the people served reflects a significant diversity: 68% are women and 63% have Spanish nationality. In addition, 73.8% of the consultations come from the six priority attention districts (Ciutat Vella, Sants-Montjuïc, Sant Andreu, Nou Barris, Horta-Guinardó and Sant Martí), which reaffirms the need for this service as a way to combat job insecurity in areas of socio-economic inequality.

The service also has a specialised space aimed at people aged 16 to 35. This Youth Employment Advisory Service attended a total of 4,854 consultations from 3,158 young people in 2024, to resolve doubts about contracts, agreements, salaries or dismissals.

Regarding the employment situation, 90% of the people served have an indefinite contract, 77% work for others and 72% do so full-time. The main reasons for consultation have been doubts about labour rights, dismissals or contract terminations, issues related to Social Security and claims for amounts.

In addition, in 2024 there was a 26% increase in participation in group training compared to the previous year, a figure that demonstrates the growing interest in knowing and defending labour rights and duties.

Presentation of the follow-up committee of the service

During the PDDL assessment session, it was announced that a follow-up committee would be created with representatives from Barcelona Activa, Barcelona City Council, CCOO, UGT and Labour Inspection, which will aim to strengthen the promotion of labour rights and contribute to higher quality employment in the city. This committee will work within the framework of the Barcelona Agreement for Quality Employment (ABOQ) and will establish indicators to measure its evolution with the aim of disseminating, raising awareness and advising people on their rights and duties as one of the ways to combat job insecurity and promote a quality job market.

Find out more about the Labour Rights Defence Points on the website.